Shyam Das is a seasoned professional with experience managing highly skilled customer service personnel. His job entails effectively communicating with our global partners on best practice and focusing them into a culture of competition and pride in the service provided has helped maintaining consistency in customer experience across the region, as well as side by side weekly coaching. Strengths include implementation of strong coaching skills, motivating individual through vision management. Successful in creating a trusting environment where creativity thrives and sales of solutions becomes secondary nature. Strong teams development skills by providing support, making expectations clear and treating others fairly and with dignity.